Secure payment: how Viatous protects every transaction

Security & trust · Équipe Viatous · 3 min

Trust is at the heart of Viatous. Every euro, every participation and every handover is protected. Here's how.

Funds secured until handover

Participation money is secured and only released once the item is handed to the winner. Neither the seller nor the participant takes a risk.

Verified identity (KYC)

Winners and sellers go through identity verification. Everyone knows who they're dealing with — a mark of trust for the whole community.

Handover codes

A pickup and delivery code ensures the item is handed to the right person, and no one else.

Full transparency

Every step is traceable and verifiable on the sale page. If something goes wrong, a clear dispute and refund process applies.

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