Winning on Viatous: the winner's journey, from notification to delivery
Stories & winners · Équipe Viatous · 4 min
You gave the correct answer the fastest: you win the item. What happens next? Here's the winner's journey.
1. The notification
As soon as the winner is designated, you receive a notification: "Congratulations, you're the winner." The result is verifiable on the sale page.
2. Identity verification
For everyone's safety, identity verification may be required before delivery. Simple and quick.
3. Your address and the delivery mode
You provide your details. The seller then chooses the mode suited to the item: carrier, in-person handover, or a direct connection for real estate and vehicles.
4. Reception
You receive the item and confirm reception. Funds are only released at that point: everyone is protected until the end.